Between Palms Hoodie

We currently offer Free Standard Shipping on U.S. orders of $65+.

Orders are processed within 2-3 business days (excluding weekends and U.S. Federal Holidays). Shipping times and arrivals may vary by carrier where orders are estimated to be received within 4-10 business days depending on customer location.

If you are experiencing any shipping delays or have any general questions, please e-mail contact@etlantik.com

Returns

We work hard to offer high quality products that you are excited about. If you are unsatisfied with your purchase, please contact us at info@etlantik.com.

You have 30 days from the online shipment date or date of in-person purchase to request a refund or exchange. After 30 days, we can not offer you a refund or exchange.

To make returns easier, you will receive a pre-paid return label by e-mail, that you will need to print off and attach to the package containing the item(s) being returned.

Refunds

Once the item is received and you are approved, then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment.

Late or missing refunds

If you haven’t received a refund yet:
Contact your credit card company or bank, it may take some time before your refund is officially posted.

If you’ve done this and you still have not received your refund yet, please contact us at info@etlantik.com.

Exchanges
If an item is defective or damaged, please email info@etlantik.com with details and photo evidence, within 30 days of purchase, so that we may replace your item in a timely manner.